"I enjoyed absolutely everything here at Helm Crag, beginning from the comfortable bed, the spectacular views from the breakfast table, the helpfulness and hospitality of Jacquie & Murray.  Highlights were the spa and the tasty fruit salad.  I definitely will recommend the place.  And - Mac is a well-trained and keen guard dog"  Lars from Berlin


"Thank you so much for a wonderful stay.  We really enjoyed the spa and the breakfast spread was wonderful - a great start to the day.  The rooms were spotless and the bed comfortable which made for an excellent night's sleep, a million miles away from our hostel life.  The lift into the port was much appreciated and the advice on where to find food.  Fantastic hospitality."  Nicola & James, Birminham, UK

"The best breakfast we've had on our tour.  Your Bircher muesli is great.  Thank you" Dorothee & Helmut, Germany

"Thank you both for a lovely comfortable and friendly stay.  Beautiful breakfast spread and a really comfy bed! Claire & Tony, UK

"Thank you Jacquie & Murray & Mac for the amazing hospitality and sharing your home with me while travelling nZ" Chad, Canada

"We've found a gem.  Loved our overnight stay here.  Thanks for the wine to help us unwind and the lift into town - going the extra mile for us was hugely appreciated.  Best spa I've every been in - would return for that alone" Shaun & Lee

"Jacquie and Murray (and Mac, of course) get an A+ for hospitality.  We appreciated your welcome and consideration and local knowledge.  Our accommodation was generous and faultless.  Thank you!" Suzie & Pat, Auckland

"Was very lovely place and the breakfast was great.  We will recommend this place.  Would like to stay again when in Napier" Margaret & Jeff, Waitara, Taranaki

:We had a great sleep followed by a beautiful breakfast.  We will tell our friends and family.  10/10.  Lovely and clean.  Great hosts" Barry & Dawn, Taupo

"Awesome place to stay.  Friendly, helpful hospitality.  Comfy bed and awesome breakfast.  Will be back." Janette & Dave, Taupo

"Awesome hospitality from lovely hosts.  Sad I could only stay one night on this trip" Christine Morrison, Invercargill


"Our first experience of bed and breakfast of this class, style and hospitality.  Thank you for a memorable experience."  Matthew & Sheila Dean, Mercer, NZ

"What an experience!  Felt like home, half-way across the globe I know where we'll be staying when we com eback to Napier"  Danielle & Kristina Martin, Nashville, Tennessee

"Have been on the road for 12 days in all the best hotels in Australia and NZ, but this is the best night's sleep"  Jock Harmer, Pangbourne, Berks

"We were hoping to find a motel but found Napier fully-booked due to an Art Deco weekend we didn't know about - woe! The tourist centre managed to find us a B&B run by Jacquie and Murray.  Misfortune turned into good fortune and we had our best night yet in NZ:  superb property, delicious breakfast and terrific hosts.  We fully recommend Helm Crag"  Keith & Mary Painter, Birmingham, UK

"Amazing B&B, amazing hosts.  Thank you for all the good advice for an experience to remember in NZ" Anna, Ancaster, Canada

"What a find! Thank you for your hospitality and super breakfast" Mike & Pat Chadwell, Bristol, UK

"Only a night but made to feel so welcome - almost family" Rosie & Malcolm, Bendigo & Scottish Highlands

"Thank you for your kind hospitality, lovely company, yummy dinner and breakfast and comfortable accommodation.  We've had a wonderful time and will recommend you to anyone who is travelling up (or down) this way"  Anne and John

"Lovely B&B! Warm hospitality - Jacquie and Murray are so welcoming.  We really enjoyed the wine and cheese after having spent the past few nights in huts, eating backpacking food.  Comfy bed and very nice bathroom" Matt & Kosette

"One of the best experience in New Zealand.  Jacquie and Murray are the most gracious hosts" Jerry & Ellie Hamburger, Los Angeles

"Thanks so much for making Mission weekend so wonderful.  Your accommodation is outstanding and the breakfasts fantastic.  We appreciated your efforts dropping us off and picking us up from the concert" Lindsay & Lynn, Rotorua

" Thank you for your excellent hospitality.  We had a fabulous visit to Napier, particularly the wine tour!" Joan Austin & John Raglan, Allendale, Northumberland, UK

"Jacquie & Murray, the world's best hosts - thank you for a wonderful stay in Napier" Joy Huntly, Woodville, Canada

" Thank you both for a lovely welcome and very lovely stay, bed very comfortable and the house is lovely with wonderful views"  Jan & Andy, Borehamwood, Herts, UK

"Our first Art Deco festival was made even more special by finding this wonderful B&B" Judith & Andrew, Brunswick West, Victoria, Australia

"We've had a fantastic stay at Helm Crag and Napier is beautiful!  We are now convinced that starting and ending the day with a hot tub is the way to do!"  Anna & Phil, Oxford, England

" Jacquie & Murray ... you are just incredible!  We had the best time staying at your lovely home.  Thank you for going the extra mile"  Caroline & Trent Godfrey

"We've had a great stay, really comfy and great for mum in her wheelchair.  Will have to come again as we didn't get to all your recommendations!  Enjoyed the drinks with you in the evening." Paul, Sally & Joyce Richardson, Gympie, Australia

"Thank you for your generous hospitality and your wealth of information.  You have a wonderful facility and we hope it continues to prosper." Peter & Brenda Manual, South Australia

"Fantastic.  It was wonderful to be here, great company and a terrific guided tour of the area" Penny & Ian Wyatt, East Sheen, London, UK

"Beautiful house.  Jacquie and Murray are absolutely wonderful hosts, warm and welcoming.  The room is spacious and comfortable.  Spectacular views.  Bonus to have a spa!"  Jade & Michael

"Such a wonderful 2-day stay with Jacquie, Murray & Mac.  Great room, beautiful location and loved the bay tour with Murray on our second day.  What a wonderful find.  We will definitely share with family and friends" Kanya & Jason

"Our first Air BnB!   Really enjoyed it.  Great help with planning - their local knowledge is invaluable" Jan & Richard

"Thanks for the good tips and specially for the breakfast" Helga Ebert, Neuss, Germany

"An amazing weekend away.  Thank you for the incredible hospitality.  You have gone over and above!  5-star breakfast and great company.  We look forward to coming back" Laura and Michelle, Waipu & Coromandel, NZ

" Thank you both for an awesome weekend.  Can't wait to visit again.  Love the spa pool, also your great service and welcoming hosts" Lu & Bruce, Waikato, NZ

"The level of comfort here was sort of expected after seeing your website.  What I didn't expect was such warmth and kindness.  Not only ferrying me to and from the hospital but all the extras - the shopping for stuff for my sister, the total willingness to make things easier for me.  Not to mention great coffee, decent reds and even an Easter bunny for Tric and me!  My sincere thanks" Jennifer Familton, Christchurch, NZ


Helm Crag 

Bed & Breakfast